Designing for Decision Making
Like it or not, Clients are always part of the design process.
But design decisions fall outside of the typical decisions they make. That’s why they make design decisions based on aesthetics, the competition, what …
“The kids are tired”
I have a big family. That means I have lots of cousins and family celebrations.
When I was a kid, whenever we were at a party and my father was tired and wanted to go …
Saying No to a Client
Sometimes saying no is the best thing you can do for your client, for yourself, your career and your company -especially if you own it.
Sometimes you’re just saying no to a project, sometimes you’re …
Building healthy products: from Output to Outcome
Output over outcome is one of the principles of Lean UX. But it is also a great principle that product managers or anyone who’s responsible for a product, like product owners and startup founders …
Kano model, product design and startups: a powerful combination
As a product manager, the Kano model was an a-ha moment for me. It gave a name and a framework to a lot of the conversations around product design and features I’ve had all …
Getting ready to design
This post is not about design. Is about getting ready to design.
Three times in the same week I was asked by three different clients to generate ideas for …
The UX practitioner pyramid
When you’re looking for something online, one thing usually leads to something else. In this case, the something else I came upon is not a UX product pyramid, but a UX …
Is too much testing bad?
A few days ago Alexis Brion shared this article with me: “The limits of the …
No ROI: no Design
Last March I had the honor of being invited to talk at the IxDA chapter in Munich, Germany. I presented my talk “No ROI, no Design”, which I had presented a few months ago …
UX in 2018 – Designing experiences for a multi-device future
Today it was a very exciting day for me. I gave a talk at Interaction16 in Helsinki, Finland. Interaction is one of the biggest conferences about interaction design so it was an honor to …